Here are some popularly asked questions ٩(◕‿◕｡)۶
Shipping Questions
Where do you ship from?
A: We ship from San Francisco, CA
Where do you ship to?
A: We ship to anywhere in United States!
Do you ship internationally?
A: At this time, we do not ship internationally.
How will my order arrive?
A: All soap orders will arrive in a weatherproof polymailer, with a kraft box inside.
A: All sticker orders will arrive in a kraft envelope or rigid mailer, depending on weight.
A: All keychain orders will arrive in a bubble mailer or weatherproof polymailer, with a kraft box inside, depending on amount of keychains ordered.
A: All pin orders will arrive in a bubble mailer or weatherproof polymailer, with a kraft box inside, depending on amount of pins ordered.
A: All apparel orders will arrive in a weatherproof polymailer.
A: All print/card orders will arrive in a rigid mailer.
A: All glassware orders will arrive in a weatherproof polymailer, with a kraft box inside. Glassware will be bubble wrapped inside kraft box.
Product Questions
How should I care for my glassware?
A: All glassware is recommended to be hand washed only. Do not soak or scrub.It is not microwave or dishwasher safe.
What is this clear film on my keychains?
A: The clear film you see on your keychains is a layer of protective film. Please remove it.
Are your goods suitable for sensitive skin?
A: Homie SF soap products are made with natural ingredients to be inclusive of all skin types. Some best practices are to always test out new products on a small area of your skin before using the whole product.
Are your goods vegan?
A: All handmade soaps are vegan, cruelty free, and do not contain any animal by-products.
What are the expiry dates for soap?
A: All handmade soaps can be kept up to 1-2 years if wrapped. At events, we sell soaps unwrapped for aesthetics and for homies to use right away, but if you would like to preserve the life of the soaps, please keep it tightly wrapped in saran wrap. Otherwise, glycerin based soap do not actually "expire" or go rancid. Their scent and color will just fade over time. We would highly recommend to not keep soaps over 2 years.
Stock Inquires
The item I want is "sold out". What do I do?
A: No worries! Please send us an email at info@homiesf.com and we will let you know when an item is going to be back in stock.
Do you do wholesale orders?
A: Homie SF is currently a 2-person team, so there is only so much we can do in a short amount of time. We are open to receiving wholesale order inquiries depending on the item and given amount of time! Please send us an email at info@homiesf.com to chat.